This notice explains how information is handled when you use 5elements168.com, create a BaZi case, or order a personalized box.
Information you provide
We may receive your name, email address, sex, recorded birth date and time, country, city or town, selected matched birthplace, coordinates, time zone, calculated true solar time, chart result, consent choices, order number, delivery address, order status, and shipping details. Please provide another person's information only when you have authority to do so.
How it is used
- To verify the birthplace and calculate, display, and save the requested chart. The stored chart is recalculated by our server from the confirmed birth details rather than trusting a result sent by the browser.
- To assign a case number, manage the free beta limit, troubleshoot calculation errors, and improve the test service.
- To send marketing only if you separately select the optional marketing box. The homepage also offers a separate email interest list. Signup addresses are encrypted in storage; we record the signup date and consent version. Email delivery and email-ownership verification are not active yet. Keep the private cancellation link shown after signup, or contact us to cancel. Cancellation removes the stored address and retains a keyed one-way suppression value to prevent an anonymous duplicate signup from reactivating it.
- To operate, secure, prevent misuse of, and meet legal obligations relating to the service.
Location and map services
Your typed city and country are sent to the location-search provider to return possible places, coordinates, and a time zone. Loading the confirmation map also connects your browser to the map provider. These providers may receive technical request information such as your IP address under their own notices. Do not continue if you do not want these requests made.
Free beta limit
To apply the daily limit, the service combines the requesting network address and date with a private server key to create a one-way daily value. The case database does not store the raw network address in this quota field, and the value changes each day so it is not intended to track activity across days. Hosting and security systems may separately process ordinary request logs.
Payment information
Online payment is processed by Stripe. 5ELEMENTS168 receives payment status and transaction references needed to fulfil and support the order, but does not receive or store the customer's complete card number through the website. Stripe handles payment data under its own privacy terms.
Storage and retention
Selected contact, birth, chart, address, and order fields are encrypted before database storage, and access is limited to the private case and order desks. Unpaid research cases are scheduled for deletion 90 days after creation. Paid-order records may be retained longer when needed for fulfilment, customer support, accounting, fraud prevention, disputes, and legal obligations. The downloaded chart image is generated in your browser and is not uploaded by the image-preview feature.
Sharing and AI training
Information is processed by providers needed to host, secure, locate, map, calculate, take payment, ship, and operate the website. We do not sell BaZi birth details, and case data is not intentionally used to train a public AI model.
Your choices
The marketing choice is optional and separate from the consent needed to create a saved case. You can permanently delete a saved test case using its case number and matching email. After a successful case deletion, a keyed one-way confirmation value is retained for up to 24 hours so a repeated request can receive the correct result; it contains no readable email or birth details. For other access or correction requests, email cs@5elements168.com and include the case number. We may need enough information to verify the request.
Children and security
The service is not directed to children under 13. We limit stored test cases, validate submitted data, restrict the private case desk, and prevent saved cases from being cached by browsers or shared caches. No online system can promise absolute security.
International processing
The website is intended for customers in the United States and may use service providers operating in other locations. Information may therefore be processed outside your state or country.
We will update this notice before materially changing how personal information is used. Questions may be sent to cs@5elements168.com.
Updated October 4, 2026